Dear Lions and Leos,

Preparation is underway to begin rolling out the new Lion Portal. Here is some important information to prepare you for launch.

Phased rollout for Lion Account Users

Our target launch window is April 15 – May 13*. During this time, all current Lion Account users will receive an email inviting them to access the new Lion Portal**. We’re doing this phased rollout to ensure staff are available to provide the best support possible and offer you a positive introductory experience.

• Now – April 11: MyLion, MyLCI and Insights will continue to function as normal.

• April 12 and beyond: MyLion, MyLCI and Insights are no longer available.

• April 15 – May 13: Invitations to access the new Lion Portal sent via email on a rolling basis to existing Lion Account users.

Please note: User permissions will not change. In other words, those who can report service, access member data and other key functions remains the same.

• May 13 and beyond: All visitors attempting to access the previous digital tools will be automatically redirected to the new Lion Portal.

*Dates are subject to change. Our number one goal is to create a positive experience for Lions and Leos. If determined more time is required to ensure the product is in an optimal state, the dates may be adjusted accordingly.

**If you don’t see the email in your everyday inbox, please check all spam and junk folders for it first before contacting Member Support.

Note that the new Lion Portal will require a unique, unshared email, and phone numbers will no longer be supported as a log in credential.

Information and resources

Be sure to visit lionsclubs.org/portal-updates for the latest information and resources, which includes handy how-to videos for help accessing the new portal once you’ve received your Lion Portal invitation email.

We appreciate your support and thank you for your continued service as we prepare for the new Lion Portal – together.

Learn more 

Sincerely,

Sue Ben
Chief of Technology
Lions International